Public service is honorable work, and the people of the Marianas deserve a government that is responsive to their needs and staffed by well-trained, ethical, and professional public servants. All members of the public should be treated with courtesy, respect, and fairness when they call, write, or walk into any government office. Government employees must also be treated with respect by their supervisors, public officials, and constituents. Departments and agencies should be led by ethical, qualified, and committed public servants who genuinely care about helping people. We envision a government workforce that delivers high-quality customer service and efficiency, and a government personnel system that attracts talent, ensures fairness and due process, values feedback and professional development, and rewards excellence.